While inspecting we look for fading, discoloration, stains, wear, pre-existing damage, color instability, and odors. We determine the cleaning ability of each rug, possible urine treatment from pets, and any repairs needed.
Dust and particulate matter lying deep within the rug are removed using compressed air and specially designed tools. Foot traffic and dry soil can act like sandpaper on the fiber, and this step is often referred to as “air washing” or “dusting” of the rug. Vacuuming, shaking, or beating are not as effective.
Traffic and heavily soiled areas are pre-treated. (Discoloration due to wear, fading, or chemical reactions are not reversible.)
This step gently and effectively removes all foreign matter from the rug. Using a continuous flow of cold water, combined with a mild, 7.5 ph-neutral shampoo massaged deep into the pile of the rug’s fibers enables us to remove all foreign matter by flushing them out of the rug and keeps them from settling back into the rug again. While the rugs are submerged, we expel all contaminants. Rugs with particularly stubborn contaminants, such as pet urine, are submerged for an extended period of time to guarantee their complete removal. We make sure all contaminants are removed from the rugs before they proceed to the rinse stage.
To further remove soil and cleaning residue, we rinse multiple times. A vigorous rinsing with cold water flushes of the all cleaning shampoo from the rug. The rug is then flushed rinsed a second time. The third and final rinse we add lanolin to the rinse process for wool rugs to help restore the natural oil content the rug had before the washing process began. Once we have removed as much of the water as possible by an intense and powerful extraction process, we are ready to moved the rug to the our climate controlled drying room.
Here the technology of the centrifuge machine removes all remaining water.
A fast and efficient drying method is crucial, as wet rugs can mold and mildew if saturated for long periods of time. Climate controlled drying takes place in a gas heated drying room using a combination of forced air circulation, dehumidifying processes and heat. Most rugs will dry within 12 to 24 hours.